Privacy policy

Privacy Policy

Last updated: September 9, 2026

Pawhomely operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Pawhomely is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using our Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of our Services, you acknowledge that you have read and understood how your information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Depending on how you interact with Pawhomely, we may collect the following types of personal information:

  • Contact details, including your name, billing address, shipping address, phone number, and email address.
  • Payment information, including credit card, debit card, payment details, transaction details, and payment confirmations.
  • Account information, including your username, password, preferences, and settings.
  • Order information, including products you view, add to your cart, purchase, return, exchange, or cancel.
  • Communications with us, including customer support messages and inquiries.
  • Device information, including browser type, IP address, device information, and website activity.
  • Usage information, including how you interact with our website and services.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Products and Services

We use your information to process orders, arrange shipping, provide customer support, manage returns and exchanges, and improve your shopping experience.

Marketing and Communication

With your permission, we may send you updates, promotions, offers, and information about Pawhomely products and services.

Security and Fraud Prevention

We use personal information to protect our customers, prevent fraudulent transactions, and maintain a safe shopping environment.

Customer Support

We use your information to respond to questions, provide assistance, and maintain communication with you.

Legal Compliance

We may use your information to comply with applicable laws and regulations.

How We Share Your Personal Information

We may share your personal information with trusted third parties that help us operate Pawhomely, including:

  • Shopify, which provides our ecommerce platform.
  • Payment providers that process transactions.
  • Shipping and fulfillment providers that deliver your orders.
  • Service providers that support our website operations, analytics, and customer service.

We do not sell your personal information.

Cookies

Pawhomely uses cookies and similar technologies to improve website functionality, remember preferences, analyze website traffic, and provide a better shopping experience.

You may control cookie settings through your browser preferences.

Third Party Websites

Our website may contain links to third-party websites or services.

Pawhomely is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Pawhomely services are not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your personal information.
  • Requesting correction of inaccurate information.
  • Requesting deletion of your personal information.
  • Restricting or objecting to certain processing activities.
  • Managing marketing communication preferences.

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.

Any updates will be posted on this page with a revised "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@pawhomely.com

Brand: Pawhomely